Privacy Policy
Last updated: April 9, 2026
1. Introduction
Raintree Technology ("Raintree," "we," "us," or "our") respects the privacy of every individual who visits our website or communicates with us. This Privacy Policy describes what information we collect, how we use and protect it, and your choices regarding that information. By using our website or contacting us, you acknowledge that you have read and understood this policy.
2. Information We Collect
Information you provide directly
When you email us, submit a contact form, or otherwise reach out, we may receive your name, email address, phone number, company name, and any project details or other information you choose to include in your message.
Information collected automatically
When you visit our website, we automatically collect certain technical information through analytics tools and server logs. This may include your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and general geographic location derived from your IP address. We use cookies or similar technologies only to the extent necessary for basic site functionality and analytics. We do not use tracking cookies for advertising purposes.
3. How We Use Your Information
We use the information we collect for the following purposes: to respond to your inquiries and communicate with you about potential or ongoing engagements; to improve our website’s performance, content, and user experience; to analyze aggregate usage trends and site traffic; to detect and prevent security threats or technical issues; and to comply with applicable legal obligations.
4. Legal Basis for Processing
Where applicable law requires a legal basis for processing personal information, we rely on legitimate business interests (such as responding to inquiries and improving our services), your consent where you have provided it, and compliance with legal obligations.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving you, provided those parties agree to keep the information confidential. Examples include website hosting providers, analytics services, and email infrastructure. We may also disclose information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact information related to business inquiries is generally retained for the duration of any resulting engagement and a reasonable period thereafter. Analytics data is retained in aggregate form and is not associated with individual identities.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete personal information we hold about you; the right to withdraw consent where processing is based on consent; and the right to opt out of certain data processing activities. To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
9. California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, and the right to not be discriminated against for exercising your privacy rights. We do not sell personal information as defined under the CCPA.
10. International Visitors
Our website is operated from the United States. If you are visiting from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
11. Children’s Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete that information promptly.
12. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically for any changes.
14. Contact
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at hello@raintree.technology.